How Your Order Gets to You
We know you're excited to get your hands on your new fidget. Here's how shipping works.
Processing Time
Orders usually ship within 5 business days. We ship from Pennsylvania, and transit time depends on where you are and which shipping method you pick at checkout. We're pretty quick about getting things out the door, but if you need to make a change after ordering, reach out through our website's contact page as soon as possible. Once it ships, we can't redirect it.
Shipping Options
We offer a few different speeds:
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Standard Shipping: Free on US orders over $50. After your order ships, it typically takes 10 to 14 days to arrive.
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Upgraded Shipping: Costs a little extra based on how fast you want it and where you're located. You'll get a transit estimate by email once your order ships.
Where We Ship
We ship everywhere in the United States and have started shipping internationally. International orders are final sale and can't be returned.
Tracking Your Order
Once your package is on its way, you'll get an email with the subject line "your order #XXXXXX has shipped." That email includes a tracking number so you can follow the journey. Sometimes carriers get backed up and don't scan packages right away — if your tracking hasn't updated in a day or two, give it a little more time. We're in constant contact with the major carriers to keep things moving.
Wrong Address?
Double-check your shipping details before you hit that final order button. If you spot a mistake right after ordering, contact us immediately and we'll see what we can do. No promises once it's shipped, but we'll try.
Questions?
Head to the contact section on our website. Our customer service team is online Monday through Friday, 10 AM to 6 PM.