Not Feeling It? Send It Back.
We want you to be happy with your purchase. If something isn't right — wrong color, changed your mind, or it just doesn't feel how you expected — here's the deal.
The 30-Day Window
For most items bought directly from us, you've got 30 days from the purchase date to return them. Get your order number ready and head to the returns page on our website to get started. We'll give you a prepaid shipping label, but that cost gets deducted from your refund. Original shipping fees aren't refunded either.
Condition Matters
Items need to be in re-sellable condition — no damage, no missing pieces. If your return is part of an order over $300, there may be a larger return fee involved, and everything needs to be in perfect shape.
What's Not Returnable
International orders are final sale. If you bought from an authorized reseller, retail store, or online marketplace, you'll need to go through them for a refund or replacement. We can't process returns for products bought through unauthorized sellers, even if they're genuine.
30 to 60 Days? Store Credit
If you're past the 30-day mark but still within 60 days of placing the order, you can get store credit instead of a refund. Same condition rules apply.
Refund Timeline
Once your return arrives and gets checked in, refunds typically process within 7 business days. Then your bank or card issuer might take a few extra days to post it. We know waiting is annoying, but we'll keep you posted along the way.
Damaged or Defective?
If something shows up damaged or has a defect, reach out through our website's contact page. We'll sort out a replacement or refund — no return shipping costs on you for that.
Exchanges
Need a different color or style? The quickest route is to return what you have for a refund and place a new order. That way you're not waiting on us to process the return before your new set ships.